Privacy policy

Privacy Policy

Last updated: July 27, 2026

This Privacy Policy describes how TLYUEHANZE LLC ("TLYUEHANZE," "we," "our," or "us") collects, uses, stores, shares, and protects your personal information when you visit or make a purchase from tlyuehanze.com (the "Website").

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information.

Information You Provide

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by our payment providers)
  • Order history
  • Customer service communications

Automatically Collected Information

When you browse our Website, we may automatically collect information such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Products viewed
  • Time spent on the Website
  • Referral URLs
  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver purchased products
  • Provide customer support
  • Send order confirmations and shipping updates
  • Respond to inquiries
  • Prevent fraud and unauthorized transactions
  • Improve our Website and services
  • Personalize your shopping experience
  • Send promotional emails (only where permitted by law or with your consent)
  • Comply with legal obligations

3. Payment Information

Payments are processed securely by trusted third-party payment providers available through Shopify.

We do not store your complete payment card information.

Payment providers process your payment information in accordance with their own privacy policies and applicable security standards.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to:

  • Keep your shopping cart active
  • Remember your preferences
  • Improve Website functionality
  • Analyze Website traffic
  • Measure marketing performance
  • Deliver personalized advertisements

You may disable cookies through your browser settings; however, doing so may affect certain Website features.

5. Analytics and Advertising

We may use third-party services, including:

  • Google Analytics
  • Meta Pixel (Facebook and Instagram)
  • Shopify Analytics

These services help us understand Website usage, improve customer experience, and measure advertising effectiveness.

These providers may collect information such as:

  • Device identifiers
  • Browser information
  • IP address
  • Website interactions
  • Purchase events

For more information, please review the respective privacy policies of these providers.

6. Email Marketing

If you subscribe to our newsletter or otherwise consent to receive marketing communications, we may send:

  • Product announcements
  • Promotions
  • Special offers
  • Store updates

You may unsubscribe at any time by clicking the unsubscribe link included in our marketing emails or by contacting us.

7. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers when necessary to operate our business, including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Marketing platforms
  • Analytics providers
  • Customer support providers
  • Legal authorities where required by law

These third parties receive only the information necessary to perform their services.

8. International Data Transfers

Because we serve customers worldwide, your personal information may be transferred to and processed in countries other than your country of residence.

Where required by applicable law, we implement appropriate safeguards to protect your personal information during international transfers.

9. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders
  • Provide customer service
  • Maintain business records
  • Comply with legal, tax, accounting, and regulatory obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it will be securely deleted or anonymized where appropriate.

10. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict or object to certain processing
  • Withdraw consent where processing is based on consent
  • Receive a copy of your information in a portable format
  • Opt out of certain marketing communications

To exercise these rights, please contact us using the information provided below.

11. California Privacy Rights

If you are a California resident, you may have rights under applicable California privacy laws, including the right to:

  • Know what personal information we collect.
  • Request deletion of certain personal information.
  • Request correction of inaccurate personal information.
  • Limit certain uses of sensitive personal information where applicable.

We do not sell personal information as that term is defined under applicable California privacy laws.

12. European Privacy Rights

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you may have rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).

Where required, we process personal information based on one or more lawful bases, including:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Your consent

13. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

14. Children's Privacy

Our Website is not directed to children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will promptly delete such information.

15. Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of those third-party websites.

We encourage you to review their privacy policies before providing any personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will become effective when the revised Privacy Policy is posted on this page with an updated "Last updated" date.

Your continued use of the Website after any changes constitutes acceptance of the revised Privacy Policy.

17. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us.

TLYUEHANZE LLC

2800 W 103RD AVE APT 1525

Federal Heights, Colorado 80260

United States

Email: info@tlyuehanze.com

Phone: 303-304-5798